MB Bride Customer Testimonials
MB Bride Customer Testimonials
You can’t run a business for more than 32 years and get to where we are without providing world-class customer service. We pride ourselves on helping our brides through the entire wedding dress buying process, from trying on dresses to storing the gown until the big day, to providing the least stressful wedding dress shopping experience possible. We believe this is confirmed by our strong and lasting relationships with the community, our numerous awards and recognition, and testimonials from our beautiful brides.
Below you will find just a few of the testimonials that MB Bride & Special Occasion has received over the years. If you would like to share your experience with others we welcome you to use our online contact form.
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“I just bought my wedding gown at MB Bride last week. They carry a lot of the top designers and have a great website. Definitely go and check it out!”
“I just wanted to thank you so much for all of your help and kindness. Your knowledge and thoughtfulness of the bridal business has made this so much easier for my mom and I. Thanks for making my special day so special!”
“I love everything you have; looking forward to buying my dress with you... I live in New York, but I'm willing to go to you to find my dress”
“After weeks of searching for a dress that would feel like it suited my body, style and vision of my wedding...you came to the rescue! You truly have a gift! I enjoyed all of the accessories we selected together -- veil, purse, earrings, and shoes. Thank you for everything.!”
No pressure which I really appreciated. We have been to other Bridal Shoppes and have never been treated as good as we were at MB Brides!
Thank you so much for being so kind and helpful, I really appreciate the time you have spent with me. You want everything to be just perfect! You have been so patient and honest. I am so glad I chose MB Bride and will recommend you to all of my friends!
“I drove from State College and it was well worth the trip. I tried on the dress and it was exactly as I hoped for (or better!). Lynne was so gracious and helpful. I am a Customer Service Specialist for a multi-national bio-chemical company and I know great customer service when I experience it.”
I've been searching for my wedding dress for 2 months or so and have been to 5 or more stores...and none of which were as helpful as your store. I will definitely be recommending MB Bride to everyone! Thank you so for outstanding service and advice!!!.
“I recently ordered my wedding gown from your store, and since the service was so great, I'd like to order all of my bridesmaids gowns from your store as well.”
I had a wonderful time on Sunday and I am so excited that I got the dress that I love! Everything was wonderful. I look forward to coming in for the fittings!
My daughter and all her bridesmaids have all gotten their dresses from you... YOUR STORE is THE place to go!!!
Just a little thank you for making our day so wonderful. The gown was absolutely stunning and you were such a wonderful person to work with. I felt most comfortable working with you!
Our wedding was beautiful. Once again, thank you for your help!
I ordered my gown and BM dresses from MBBride and everything has been great! They have a large selection, and I really like that you can check things out on their website and send them a list of dresses you want to try on when you make your appointment.
Thank you for the excellent service. I am so happy with my choice of wedding gown and veiling. I could not have done it without your help. MB Bride's customer service exceeded my expectations both times I visited!
Just a note to thank you so much for all of your help. You were ever so patient and accommodating with every question and request. All your hard work paid off with a beautiful bride!
I just wanted to thank you for being such a big help to my bridesmaids, flower girl, mother, and especially myself! You have made the process of finding my dress and coordinating everyone else's dresses easy and enjoyable!
I just want to say that you and your staff have been exceptional in helping me make my wedding day extra special. The service was great throughout my preparations. I will definitely recommend your store!
We drove five hours to your store and enjoyed every moment spent there, received all the information that we needed!
We just wanted to thank you for everything! The service you provide is fantastic! You did such a wonderful job on the dresses. It was such a pleasure working with all of you!
I just wanted to say Thank You so very much for handling my wedding details so efficiently. I think that you are all wonderful and work nicely together as a team -- my wedding was beautiful!
My sister bought her dress from you in 2000. I was only 16 at the time but she had a good experience with your staff and I remember how well you worked with her, that is why your are my first stop!
There wasn't a time when I came there that you were not busy but still handled everything in a very professional manner. I would definitely recommend your bridal shop and team of workers to others...Thanks again for everything!
We would like to sincerely thank you and your staff for everything you did to help us with our wedding attire. Most of all, thank you for your service and professionalism. It was a pleasure having the opportunity to meet and work with you and your staff!
Thank you so much for helping make our day beautiful! Everyone at MB Bride was helpful and supportive and we appreciated it.
I just wanted to tell you how WONDERFUL you are to work with. I visited many bridal stores and at each store, I was not happy with the service that was provided.
Thank you so much for all of your help in selecting my bridal gown. After a dozen of bridal boutiques and after trying on over 100 dresses, I was able to find 'it' with your assistance! Thanks for listening -- REALLY listening!
I bought my gown from you last year and I have never seen a better selection or have gotten a better value! MB Bride is the top of the line!
Based on MANY wonderful recommendations, I bought my dress and bridesmaids dresses at MB Bride. I drove 1 hour and 10 min from the west suburbs to get there, and have never been sorry that I did.
I want to say thank you for the great dress shopping experience I had at your new store! I am so thrilled with what I found and staff was a great help!
Thank you for all that you did to help make our wedding day a big success. The bridesmaids and ushers looked great! It was terrific working with you!
I would like to mention what a wonderful job MB Bride has done with helping me with my gown and my bridal party. My expectations of a bridal shop were exceeded by far by your customer service!
I have recently purchased my bridal gown through you... We drove five hours to your store and enjoyed every moment spent there, with getting all the information that we needed.
Testimonials
"I had a great experience at MB Bride. Sue was very helpful in finding my perfect mother of the bride dress. She also helped my daughter find her lovely bridal gown a few months ago."
"After having a rough experience at David’s, I was soooo pleasantly surprised to not only find my perfect dress, but also have the absolute BEST bridal experience I could have dreamed of! Shoutout to Judy, my consultant, for being so helpful and patient and knowledgeable. You made me feel so comfortable and excited to say yes to my dress! I also can’t say enough about the overall experience and atmosphere. Large fitting rooms, bigger changing area than David’s (and I was able to change in and out of dresses by myself, instead of in front of the consultant) and incredible lighting. I highly recommend checking MB Bride out! Definitely worth the drive :)"
"Thia was so wonderful! We had a few bad experiences prior to visiting MB Bride and Thia made us feel so comfortable and taken care of. She listened to all of our concerns and we ended up finding the perfect dress! I cannot recommend this boutique enough and request Thia if you can! <3"
"I bought my prom dress from MB Bride, and when it was time for me to look for a wedding dress, I knew MB Bride was the only place that would have what I needed. Their selection is HUGE! The staff is awesome too. I had a covid wedding and had to buy my dress and get alterations done in less than a month. Crazy, right?! This was no problem for MB Bride. Allison in alterations had my dress fitting like a GLOVE in under two weeks! I would not recommend any other place to find the dress of your dreams."
"From the moment we walked in everyone was so kind and welcoming. Angie was my consultant and she was absolutely WONDERFUL! My sister has autism and was having a very hard time and Angie did everything she could to calm her down and make her feel involved. The staff at the end even gave her a bridal tote to make her feel special too. I can’t say enough kind words about Angie and how supportive and fantastic she was. She was another hype girl in the dressing room and gave her honest opinion when needed and listened so well to what I wanted and what I was saying. I had the best experience at MB and so glad I came home from Raleigh to find my dress with them!"
"I went in for a Mother of the Bride gown last night and wasn’t sure what I was looking for. Amy was my consultant and she was absolutely wonderful. She picked several dresses I wouldn’t have ever thought of about trying on and I’m glad she did because one that she picked out for me wound up being the I purchased. Thank you Amy for everything!!!"
"I am a 2025 MB Bride! Had my appt with a few of my closest ladies yesterday. Angie and the rest of the consultants there made me feel so confident and comfortable! I would've never thought it could be so easy and fun...not to mention I found THE DRESS! I would recommend everyone to get their dress from MB Bride."
"Thia was the absolute best! This past Christmas she helped me pick the most elegant gown for a charity ball. Yesterday I was lucky enough to have her help me find the perfect gown for my wedding! MB Bride continues to out rank any formal dress wear shop with their kindness, hospitality, and over all knowledge of what each client needs!"
Upcoming Events
MB Couture Showcase
September 26 – 28 Join us for an exclusive MB Couture Showcase, happening September 26–28, 2025, right here at MB Bride. During this three-day event,
Jimme Huang Trunk Show
September 19 – 21 MB Bride is proud to present a very special weekend featuring the breathtaking bridal designs of Jimme Huang! Join us September
Stella York Trunk Show
September 12 – 14 During this exclusive event, you’ll have the opportunity to preview and try on Stella York designs straight from the runway. With
